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2020-03-20T15:29:00
Attentioncurrent & future DiamondBack customers:
Under statewide orders from Pennslvania governor in response to COVID-19, DiamondBack production has been halted until further notice. As a small business who manufacturers in Pennsylvania, we’re doing our best to continue to support our employees and our customers across the world. We’re all in this together.
Here are answers to some questions you might have:
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Can I place an order?
Yes. We are continuing to accept orders on our website. Lead times are based on production days once production resumes.
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What happens if I wait until production resumes to place an order?
Lead times will continue to increase while production is halted, so the time it’ll take to receive your order will be longer.
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Can I get replacement parts for my DiamondBack?
Yes. Give us a call at 800-935-4002 and we’ll help you out. Our current capacity is limited, but we’re making every effort to ship replacement parts when possible.
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Are you taking phone calls and replying to emails?
